tc999 takes the privacy and security of your personal information seriously. This Privacy Policy explains exactly what data tc999 collects from Pakistani players, why we collect it, how it is used, who it may be shared with, how long we retain it, and what rights you have over your own information. We are committed to being transparent and straightforward about our data practices — no small print, no hidden practices.
Before reading the full legal text below, here is a plain-English summary of the core privacy principles that guide how tc999 handles every Pakistani player's personal information.
As a tc999 player, you hold the following rights over your personal information. These rights can be exercised by contacting tc999 customer support at any time.
1.1 This Privacy Policy ("Policy") is published by tc999 ("the Company", "tc999", "we", "us", "our") and governs the collection, storage, use, disclosure, and protection of personal data relating to individuals ("Players", "Users", "you", "your") who access or use the tc999 platform available at tc999.biz and any associated subdomains or mobile applications operated by tc999.
1.2 tc999 acts as the data controller in respect of personal data collected from players accessing the platform from Pakistan and other jurisdictions. As data controller, tc999 determines the purposes and means of processing personal data and is responsible for ensuring that such processing is conducted lawfully, fairly, and transparently.
1.3 By registering a tc999 account, accessing tc999.biz, or otherwise using tc999's services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to the terms of this Policy, you should not use tc999's services.
1.4 This Policy should be read alongside tc999's Terms and Conditions and Responsible Gaming Policy. Together, these documents form the complete agreement governing your relationship with tc999.
2.1 tc999 collects personal data in the following categories from players using the platform:
When you create a tc999 account, we collect: full name; date of birth; Pakistani CNIC number (for KYC verification); residential address in Pakistan; email address; Pakistani mobile phone number (used for account verification and optional two-factor authentication). This data is mandatory for account creation and cannot be withheld without preventing registration.
tc999 collects data relating to all financial transactions conducted through your account, including: deposit amounts and dates; withdrawal requests and amounts; payment method identifiers (JazzCash mobile number, EasyPaisa wallet reference, bank account details for HBL/UBL/Meezan transfers); transaction history; and PKR account balance records. tc999 does not store full payment card numbers or mobile banking PINs.
tc999 records all gaming and betting activity associated with your account, including: games played; bets placed and settled; odds accepted; bonus claims and wagering activity; PSL and cricket betting history; session durations; and win/loss records. This data is used for account management, regulatory reporting, responsible gaming monitoring, and fraud detection.
tc999 automatically collects certain technical data when you access the platform: IP address; device type and operating system; browser type and version; screen resolution; referring URL; pages visited and time spent; and session identifiers. This information is collected via server logs and cookies (described in Section 8 below).
When you contact tc999 customer support via live chat or email, we retain records of those communications including: the content of your messages; the date and time of contact; any attachments or screenshots shared; and the outcome of your support inquiry. These records are used for quality assurance, fraud investigation, and dispute resolution.
| Data Category | Examples | Mandatory? |
|---|---|---|
| Identity Data | Full name, CNIC, date of birth | Yes — KYC required |
| Contact Data | Email, Pakistani mobile number, address | Yes — account required |
| Financial Data | JazzCash number, transaction history, PKR balance | Yes — payments required |
| Gaming Data | Bets placed, games played, PSL betting history | Collected automatically |
| Technical Data | IP address, device type, browser, session ID | Collected automatically |
| Support Data | Live chat transcripts, email correspondence | When support is used |
| Marketing Data | Email/SMS preferences, promotion opt-in status | Optional — opt-in only |
3.1 tc999 uses the personal data it collects for the following specific purposes:
4.1 tc999 processes personal data on the following legal bases:
5.1 tc999 does not sell or rent personal data to third parties for their own commercial purposes under any circumstances.
5.2 tc999 may share personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:
6.1 tc999 treats the payment data of Pakistani players with particular care given the sensitivity of mobile financial services in the Pakistani market. The following specific protections apply to JazzCash, EasyPaisa, and bank transfer data:
7.1 tc999 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes or enforce agreements.
7.2 The following retention periods apply as a general guide:
| Data Type | Retention Period | Basis |
|---|---|---|
| Identity & KYC records (CNIC, name, DOB) | 5 years after account closure | AML regulatory obligation |
| Financial transaction records (PKR deposits/withdrawals) | 7 years from transaction date | Financial records regulation |
| Gaming and betting activity records | 3 years after account closure | Regulatory compliance & dispute resolution |
| Customer support correspondence | 3 years from last interaction | Legitimate interest — dispute resolution |
| Technical logs (IP, session, device) | 13 months from collection | Fraud detection & security |
| Marketing preferences | Until opt-out or account closure | Consent — withdrawn on request |
7.3 Where a player requests account deletion, tc999 will anonymise or delete personal data that is no longer required, while retaining data subject to mandatory regulatory retention obligations.
8.1 tc999.biz uses cookies and similar tracking technologies to provide core platform functionality, remember your preferences, and understand how players use the site so we can improve it. The following categories of cookies are used:
These cookies are required for tc999.biz to function. They include session authentication cookies that keep you logged into your tc999 account, CSRF protection tokens, and load-balancing cookies that ensure your requests are directed to the correct server. These cookies cannot be disabled without breaking core platform functionality.
These cookies help tc999 understand how players navigate the platform — which pages are most visited, where users experience difficulties, and how long sessions typically last. This data is used in aggregate and anonymised form to improve tc999's design and user experience. You may opt out of analytics cookies without affecting your ability to use tc999.
These cookies remember choices you have made on tc999 — such as your preferred display language, notification settings, and responsible gaming limits you have set. Disabling preference cookies means you may need to re-enter these settings each time you visit tc999.
tc999 may use cookies to track whether you arrived via a promotional campaign and to ensure that any welcome bonuses or promotional offers are correctly attributed to your account. tc999 does not use cross-site advertising cookies to track you on other websites outside tc999.biz.
8.2 Most web browsers allow you to manage cookie settings through the browser's privacy or settings menu. Blocking all cookies will affect the functionality of tc999.biz and may prevent you from logging into your account. tc999 recommends allowing at least essential cookies for normal platform use.
9.1 tc999 implements and maintains a comprehensive set of technical and organisational security measures to protect player personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
9.2 Notwithstanding tc999's security measures, no data transmission over the internet or electronic storage system is completely secure. tc999 cannot guarantee absolute security of your personal data, and players should take their own precautions including using strong, unique passwords and enabling two-factor authentication.
9.3 In the event of a data breach that poses a risk to players' rights and freedoms, tc999 will notify affected players and relevant regulatory authorities within the timeframes required by applicable data protection law.
10.1 tc999 operates internationally and may transfer personal data to servers or service providers located outside Pakistan. Where such international transfers occur, tc999 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that applied within tc999's primary jurisdiction.
10.2 Appropriate safeguards for international data transfers may include: contractual data protection clauses with third-party recipients; reliance on adequacy decisions where applicable; and binding corporate rules where data is transferred within tc999's corporate group.
10.3 Players who wish to obtain further information about the international data transfer safeguards applicable to their personal data may contact tc999's customer support team.
11.1 tc999 is strictly an adult gaming platform. tc999's services are not directed at, and should not be used by, individuals under the age of 21. tc999 does not knowingly collect or process personal data from individuals under 21 years of age.
11.2 tc999 uses CNIC verification as the primary method of confirming that players meet the minimum age requirement of 21 years. Where tc999 has reason to believe that a player may be under 21, the account will be suspended pending satisfactory age verification.
11.3 If tc999 discovers that it has inadvertently collected personal data from an individual under the age of 21, that data will be deleted promptly and the associated account closed. Any deposits made by an underage player will be returned to the original payment method.
12.1 tc999 respects your rights over your own personal data. The following rights are available to all tc999 players:
12.2 To exercise any of the above rights, contact tc999's customer support team via live chat or email at [email protected]. tc999 will not charge a fee for reasonable data rights requests and will respond without undue delay.
13.1 tc999 sends promotional emails and SMS messages about bonuses, new games, PSL betting promotions, and other tc999 offers only to players who have explicitly opted in to receive such communications during registration or via their account settings.
13.2 You may opt out of marketing communications at any time by: (a) clicking the unsubscribe link in any tc999 marketing email; (b) updating your notification preferences in your tc999 account settings; or (c) contacting tc999 customer support. Opt-out requests will be processed within 10 business days.
13.3 Opting out of marketing communications does not affect tc999's ability to send you essential service notifications — including account security alerts, deposit confirmations, withdrawal notifications, and KYC verification requests — which are sent regardless of marketing preferences.
14.1 tc999 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or our services. When material changes are made, tc999 will notify registered players via their registered email address or via a prominent notice on tc999.biz prior to the changes taking effect.
14.2 The "Last Updated" date at the top of this page indicates when this Policy was most recently revised. Players are encouraged to review this Policy periodically. Continued use of tc999's services following notification of changes constitutes acceptance of the updated Policy.
15.1 For any questions, concerns, or requests relating to this Privacy Policy or tc999's data practices, please contact us through the following channels:
15.2 If you are not satisfied with tc999's response to a privacy inquiry or complaint, you have the right to escalate the matter to tc999's designated regulatory authority. Contact details for the regulatory authority are available from tc999's customer support team on request.
15.3 This Privacy Policy was last reviewed and updated on 1 January 2026.
tc999 keeps your PKR transactions, CNIC data, and gaming activity fully secured with 256-bit encryption and strict access controls. Play cricket betting, live casino, and slots with complete peace of mind.
21+ only · tc999 operates under international gaming regulatory standards · Please gamble responsibly